Everybody can agree that there is no way to avoid the cost of software support.

In today's ever more digital environment, providing 24/7 customer support is no longer enough to keep clients happy.

Web content management (WCM) is a continually changing organism, even though its market is quite mature.

With the arrival of the so-called Internet of Things (IoT), data and analytics are changing the way organizations and even entire i

The global business value of artificial intelligence (AI) is set to reach a total of $1.2 trillion sometime in 2018, which is a whopping 70% increase from the year prior.